Artificial Sweetener • Frequently Asked Questions

Frequently Asked Questions

Login and Registration Issues: Why can’t I login?; Why do I need to register at all?; Why do I get logged off automatically?; How do I prevent my username appearing in the online user listings?; I’ve lost my password!; I registered but cannot login!; I registered in the past but cannot login any more?!; What is COPPA?; Why can’t I register?; What does the “Delete all board cookies” do?

User Preferences and Settings: How do I change my settings?; The times are not correct!; I changed the timezone and the time is still wrong!; My language is not in the list!; How do I show an image along with my username?; What is my rank and how do I change it?; When I click the e-mail link for a user it asks me to login?; Why won't it let me add a link to my signature?

Posting Issues: How do I post a topic in a forum?; How do I edit or delete a post?; How do I add a signature to my post?; How do I create a poll?; Why can’t I add more poll options?; How do I edit or delete a poll?; Why can’t I access a forum?; Why did I receive a warning?; How can I report posts to a moderator?; What is the “Save” button for in topic posting?; Why does my post need to be approved?; How do I bump my topic?; Is it ok to start new threads?; Is it ok to reply to old topics?

Formatting and Topic Types: What is BBCode?; Can I use HTML?; What are Smilies?; Can I post images?; What are global announcements?; What are announcements?; What are sticky topics?; What are locked topics?; What are topic icons?

Attachments: What attachments are allowed on this board?; How do I find all my attachments?; Why can't I add attachments?

Hot Seat: How does the hot seat work?; What should I call my thread?; So it doesn't have to have the words "Hot Seat" in it?; What can I ask the other members?; Do I have to answer questions that I'm asked?

Arcade: What is the arcade?; There is this game I love, but you do not have it...; I am experiencing problems with the arcade!

Gallery: What is the gallery?; Can I suggest shows and movies to be added to the gallery?; Is there a difference between the gallery and the image archive?

User Levels and Groups: What are Executives?; What are Directors?; What are Managers?; What are Post Whores?; What are usergroups?; Where are the usergroups and how do I join one?; Why do some usergroups appear in a different colour?; What is a “Default usergroup”?; What is the “Meet The Staff” link?; What is each manager responsible for?

Private Messaging: I cannot send private messages!; I keep getting unwanted private messages!; I have received a spamming or abusive e-mail from someone on this board!

Friends and Foes: What are my Friends and Foes lists?; How can I add / remove users to my Friends or Foes list?

Searching the Forums: How can I search a forum or forums?; Why does my search return no results?; Why does my search return a blank page!?; How do I search for members?; How can I find my own posts and topics?

phpBB3 Issues: Who wrote this bulletin board?; Why isn’t X feature available?; Who do I contact about abusive and/or legal matters related to this board?

Miscellaneous: How do I become an affiliate?; Where did the site name come from?; Who is Fayth/Faythire?; Who is George?

Login and Registration Issues

Why can’t I login?: There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact the board owner to make sure you haven’t been banned. It is also possible the website owner has a configuration error on their end, and they would need to fix it.; Top

Why do I need to register at all?: Registration will give you access to additional features not available to guest users such as posting, definable avatar images, private messaging, emailing of fellow users, usergroup subscription, etc. It only takes a few moments to register so it is recommended you do so.; Top

Why do I get logged off automatically?: If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc.; Top

How do I prevent my username appearing in the online user listings?: Within your User Control Panel, under “Board preferences”, you will find the option Hide your online status. Enable this option with Yes and you will only appear to the executives, directors and yourself. You will be counted as a hidden user.; Top

I’ve lost my password!: Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.; Top

I registered but cannot login!: First, check your username and password. If they are correct, then one of two things may have happened. If COPPA support is enabled and you specified being under 13 years old during registration, you will have to follow the instructions you received. Some boards will also require new registrations to be activated, either by yourself or by an administrator before you can logon; this information was present during registration. If you were sent an e-mail, follow the instructions. If you did not receive an e-mail, you may have provided an incorrect e-mail address or the e-mail may have been picked up by a spam filer. If you are sure the e-mail address you provided is correct, try contacting an executive.; Top

I registered in the past but cannot login any more?!: It is possible an executive has deactivated or deleted your account for some reason. Try contacting one of them to find out what has happened.; Top

What is COPPA?: COPPA, or the Child Online Privacy and Protection Act of 1998, is a law in the United States requiring websites which can potentially collect information from minors under the age of 13 to have written parental consent or some other method of legal guardian acknowledgment, allowing the collection of personally identifiable information from a minor under the age of 13. If you are unsure if this applies to you as someone trying to register or to the website you are trying to register on, contact legal counsel for assistance. Please note that the phpBB Group cannot provide legal advice and is not a point of contact for legal concerns of any kind, except as outlined below.; Top

Why can’t I register?: It is possible that an executive has banned your IP address or disallowed the username you are attempting to register. Contact an executive for assistance.; Top

What does the “Delete all board cookies” do?: “Delete all board cookies” deletes the cookies created by phpBB which keep you authenticated and logged into the board. It also provides functions such as read tracking if they have been enabled by the board owner. If you are having login or logout problems, deleting board cookies may help.; Top

User Preferences and Settings

How do I change my settings?: If you are a registered user, all your settings are stored in the board database. To alter them, visit your User Control Panel; a link can usually be found at the top of board pages. This system will allow you to change all your settings and preferences.; Top

The times are not correct!: It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.; Top

I changed the timezone and the time is still wrong!: If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the server clock is incorrect. Please notify an executive to correct the problem.; Top

My language is not in the list!: At this point in time the executives have decided not to install any language other than English.; Top

How do I show an image along with my username?: There are two images which should appear along with a username when viewing posts. One of them is an image associated with your rank, indicating your status on the board (Eg. Member, Director, Executive). Another, a larger image, is known as an avatar or icon and is generally unique or personal to each user. As a registered user you are able to either upload one of your own or pick one from our avatar gallery. If you are unable to use avatars, contact an executive so they can attempt to resolve the issue.; Top

What is my rank and how do I change it?: Ranks, which appear below your username, indicate the number of posts you have made or identify certain users, e.g. directors and executives. In general, you cannot directly change the wording of any board ranks as they are set by the executives. Please do not abuse the board by posting unnecessarily just to increase your rank.; Top

When I click the e-mail link for a user it asks me to login?: Only registered users can send e-mail to other users via the built-in e-mail form, and only if the executives has enabled this feature. This is to prevent malicious use of the e-mail system by anonymous users.; Top

Why won't it let me add a link to my signature?: There is a spam filter in place that prevents you from posting links into your signature if you have been a member for less than twenty four hours and have made less than five posts.; Top

Posting Issues

How do I post a topic in a forum?: To post a new topic in a forum, click the relevant button on either the forum or topic screens. You may need to register before you can post a message. A list of your permissions in each forum is available at the bottom of the forum and topic screens. Example: You can post new topics, You can vote in polls, etc.; Top

How do I edit or delete a post?: Unless you are an executive, director or manager, you can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post, sometimes for only a limited time after the post was made. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply; it will not appear if an executive, director or manager edited the post, though they may leave a note as to why they’ve edited the post at their own discretion. Please note that normal users cannot delete a post once someone has replied.; Top

How do I add a signature to my post?: To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.; Top

How do I create a poll?: When posting a new topic or editing the first post of a topic, click the “Poll creation” tab below the main posting form; if you cannot see this, you do not have appropriate permissions to create polls. Enter a title and at least two options in the appropriate fields, making sure each option is on a separate line in the textarea. You can also set the number of options users may select during voting under “Options per user”, a time limit in days for the poll (0 for infinite duration) and lastly the option to allow users to amend their votes.; Top

Why can’t I add more poll options?: The limit for poll options is set by the executives. If you feel you need to add more options to your poll than the allowed amount, contact an executive.; Top

How do I edit or delete a poll?: As with posts, polls can only be edited by the original poster, an executive, director or manager. To edit a poll, click to edit the first post in the topic; this always has the poll associated with it. If no one has cast a vote, users can delete the poll or edit any poll option. However, if members have already placed votes, only executives, directors and managers can edit or delete it. This prevents the poll’s options from being changed mid-way through a poll.; Top

Why can’t I access a forum?: Some forums may be limited to certain users or groups. To view, read, post or perform another action you may need special permissions. Contact an executive or director about gaining access.; Top

Why did I receive a warning?: The staff here have created a set of rules for the site. If you have broken a rule, you may be issued a warning. Please note that this is the executive’s decision, and the phpBB Group has nothing to do with the warnings on the given site. Contact an executive if you are unsure about why you were issued a warning.; Top

How can I report posts to a moderator?: You should see a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post.; Top

What is the “Save” button for in topic posting?: This allows you to save passages to be completed and submitted at a later date. To reload a saved passage, visit the User Control Panel.; Top

Why does my post need to be approved?: The executives may have decided that posts in the forum you are posting to require review before submission. It is also possible that an executive has placed you in a group of users whose posts require review before submission. Please contact an executive for further details.; Top

How do I bump my topic?: By clicking the “Bump topic” link when you are viewing it, you can “bump” the topic to the top of the forum on the first page. However, if you do not see this, then topic bumping may be disabled or the time allowance between bumps has not yet been reached. It is also possible to bump the topic simply by replying to it, however, be sure to follow the board rules when doing so.; Top

Is it ok to start new threads?: Of course! We love new discussions being started, regardless of whom they're started by.; Top

Is it ok to reply to old topics?: Yes. We would much rather you search the appropriate forum(s) first for the topic that you are thinking of creating than starting a duplicate thread.; Top

Formatting and Topic Types

What is BBCode?: BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. The use of BBCode is granted by the executives, but it can also be disabled on a per post basis from the posting form. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. For more information on BBCode see the guide which can be accessed from the posting page.; Top

Can I use HTML?: No. It is not possible to post HTML on this board and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using BBCode instead.; Top

What are Smilies?: Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen in the posting form. Try not to overuse smilies, however, as they can quickly render a post unreadable and a staff member may edit them out or remove the post altogether.; Top

Can I post images?: Yes, images can be shown in your posts. In some cases the executives may have allowed attachments, so you may be able to upload the image to the board. Otherwise, you must link to an image stored on a publicly accessible web server, e.g. http://www.example.com/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor images stored behind authentication mechanisms, e.g. hotmail or yahoo mailboxes, password protected sites, etc. To display the image use the BBCode [img] tag.; Top

What are global announcements?: Global announcements contain important information and you should read them whenever possible. They will appear at the top of every forum and within your User Control Panel. Only staff can create global announcements.; Top

What are announcements?: Announcements often contain important information for the forum you are currently reading and you should read them whenever possible. Announcements appear at the top of every page in the forum to which they are posted. As with global announcements, announcements can only be made by staff members.; Top

What are sticky topics?: Sticky topics within the forum appear below announcements and only on the first page. They are often quite important so you should read them whenever possible. As with announcements and global announcements, sticky topics can only be created by staff.; Top

What are locked topics?: Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. Topics may be locked for many reasons and were set this way by either the forum manager, a director, or executive. You may also be able to lock your own topics depending on the permissions you are have been granted by the executives.; Top

What are topic icons?: Topic icons are author chosen images associated with posts to indicate their content. The ability to use topic icons depends on the permissions set by the executives.; Top

Attachments

What attachments are allowed on this board?: The executives can allow or disallow certain attachment types. If you are unsure what is allowed to be uploaded, contact an executive for assistance.; Top

How do I find all my attachments?: To find your list of attachments that you have uploaded, go to your User Control Panel and follow the links to the attachments section.; Top

Why can't I add attachments?: Attachment permissions are granted on a per forum, per group, or per user basis. The executives may not have allowed attachments to be added for the specific forum you are posting in, or perhaps only certain groups can post attachments. Contact an executive if you are unsure about why you are unable to add attachments.; Top

Hot Seat

How does the hot seat work?: You head on over to the hot seat forum, create your own thread, and people ask you questions.; Top

What should I call my thread?: Anything you like.; Top

So it doesn't have to have the words "Hot Seat" in it?: No. Not unless you want it to.; Top

What can I ask the other members?: Whatever you like.; Top

Do I have to answer questions that I'm asked?: No. You're perfectly within your rights to refuse to answer any questions that you are asked.; Top

Arcade

What is the arcade?: The arcade is a place where registered users can play games.; Top

There is this game I love, but you do not have it...: If you have a game suggestion, and are a registered user, you can suggest games for the executives to try and add by either PMing an executive or by posting in the arcade thread in the Spotlight board.; Top

I am experiencing problems with the arcade!: If you are experiencing problems, either PM an executive letting us know what the problem is, or post it in the arcade thread in the spotlight board. Before posting you may wish to check in both that thread and in the Spotlight forum in case there is a solution already posted for you. However, please keep in mind that some issues are browser or computer specific, and these issues we unfortunately cannot help you with.; Top

Gallery

What is the gallery?: The gallery is a collection of images from shows and movies collected by the staff, added for the use of our registered users.; Top

Can I suggest shows and movies to be added to the gallery?: Yes you can. Just head over to the gallery thread in the spotlight board and let us know what your suggestions are and the staff will take it/them in consideration.; Top

Is there a difference between the gallery and the image archive?: No. They are exactly the same thing. The gallery was originally called the image archive, so in some places it is still being referred to as that.; Top

User Levels and Groups

What are Executives?: Executives (also known as Administrators) are members assigned with the highest level of control over the entire board. These members can control all facets of board operation, including setting permissions, banning users, creating usergroups or other staff members, etc. They have full moderator capabilities in all forums.

The executives are Aurelia, Faythire, JesterJuels, and Sakura.; Top

What are Directors?: Directors (also known as Global Moderators) are individuals who assist the executives in looking after the site. They have the authority to edit or delete posts and lock, unlock, move, delete and split topics. Directors are there to prevent users from going off-topic or posting abusive or offensive material.

The director is Briar Rose.; Top

What are Managers?: Managers (also known as Moderators) are individuals who are in charge of looking after specific areas of the site. They have the authority to edit or delete posts and lock, unlock, move, delete and split topics in the forums they moderate. Generally, managers are present to prevent users from going off-topic or posting abusive or offensive material.

The manager is The_Gleek.; Top

What are Post Whores?: Post Whores are members who have made 1000 posts on the site.; Top

What are usergroups?: Usergroups are groups of users that divide the community into manageable sections executives can work with. Each user can belong to several groups and each group can be assigned individual permissions. This provides an easy way for executives to change permissions for many users at once, such as changing moderator permissions or granting users access to a private forum.; Top

Where are the usergroups and how do I join one?: You can view all usergroups via the “Usergroups” link within your User Control Panel. If you would like to join one, proceed by clicking the appropriate button. Not all groups have open access, however. Some may require approval to join, some may be closed and some may even have hidden memberships. If the group is open, you can join it by clicking the appropriate button. If a group requires approval to join you may request to join by clicking the appropriate button. The executives will need to approve your request and may ask why you want to join the group. Please do not harass an executive if they reject your request; they will have their reasons.; Top

Why do some usergroups appear in a different colour?: The executives have assigned certain colours to the members of certain usergroups to make it easy to identify the members of this group.; Top

What is a “Default usergroup”?: If you are a member of more than one usergroup, your default is used to determine which group colour and group rank should be shown for you by default.; Top

What is the “Meet The Staff” link?: This page provides you with a list of all the staff, including executives, directors, and managers. It has a variety of information on each of the staff members to help you get to know them a little bit better.; Top

What is each manager responsible for?: The_Gleek is responsible for the entertainment section of the site. This is the Tragic Kingdom category which includes the forums The Box; Cinema; Music Studio; Cyber Café and Library. She also helps to run the RPG section.

We currently only have one manager and are not looking to hire any more at present.; Top

Private Messaging

I cannot send private messages!: There are three reasons for this; you are not registered and/or not logged on, the executives have disabled private messaging for the entire board*, or the executives have prevented you from sending messages. Contact an executive for more information.

* If this is the case there will be an announcement for it, or maybe it's just simply April Fool's Day.; Top

I keep getting unwanted private messages!: You can block a user from sending you private messages by using message rules within your User Control Panel. If you are receiving abusive private messages from a particular user, inform an executive; they have the power to prevent a user from sending private messages.; Top

I have received a spamming or abusive e-mail from someone on this board!: We are sorry to hear that. The e-mail form feature of this board includes safeguards to try and track users who send such posts, so e-mail an executive with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail. The executives can then take action.; Top

Friends and Foes

What are my Friends and Foes lists?: You can use these lists to organise other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages. Subject to template support, posts from these users may also be highlighted. If you add a user to your foes list, any posts they make will be hidden by default.; Top

How can I add / remove users to my Friends or Foes list?: You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page.; Top

Searching the Forums

How can I search a forum or forums?: Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum. How to access the search may depend on the style used.; Top

Why does my search return no results?: Your search was probably too vague and included many common terms which are not indexed by phpBB3. Be more specific and use the options available within Advanced search.; Top

Why does my search return a blank page!?: Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched.; Top

How do I search for members?: Visit to the “Memberlist” page and click the “Find a member” link.; Top

How can I find my own posts and topics?: Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately.; Top

phpBB3 Issues

Who wrote this bulletin board?: This software (in its unmodified form) is produced, released and is copyright phpBB Group. It is made available under the GNU General Public License and may be freely distributed. See the link for more details.; Top

Why isn’t X feature available?: This software was written by and licensed through phpBB Group. If you believe a feature needs to be added, please visit the phpbb.com website and see what phpBB Group have to say. Please do not post feature requests to the board at phpbb.com, the group uses SourceForge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for a feature and then follow the procedure given there.; Top

Who do I contact about abusive and/or legal matters related to this board?: Any of the executives listed on the “Meet The Staff” page should be an appropriate point of contact for your complaints. If this still gets no response then you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. Yahoo!, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that the phpBB Group has absolutely no jurisdiction and cannot in any way be held liable over how, where or by whom this board is used. Do not contact the phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpBB.com website or the discrete software of phpBB itself. If you do e-mail phpBB Group about any third party use of this software then you should expect a terse response or no response at all.; Top

Miscellaneous

How do I become an affiliate?: In order to become an affiliate, you must email krissy@asforums.net or PM Aurelia with your button code (88x31 only please) and the location of your link back to Artificial Sweetener. You'll then be added the next time we update our affiliates list.; Top

Where did the site name come from?: The site name, along with each of the category names, are all songs by No Doubt.; Top

Who is Fayth/Faythire?: Faythire is the nickname of the co-creator of Artificial Sweetener. She's sometimes referred to as Sapph, Sapphire or muse. SAdly she is no longer with us, but we keep her rank as an Executive in her memory.; Top

Who is George?: George was Krissy's dog, a Golden Retriever, who sadly died of cancer aged three in June 2011. On Artificial Sweetener, he is a judge and is sometimes used for anonymous voting and running certain events, such as the annual Secret Santa.; Top

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